Terms of service
Effective Date: 07/26/2026
Welcome to FsStudioFrance. These Terms of Service ("Terms") govern your access to and use of our website, products, software, and services. By accessing our website or purchasing any product from FsStudioFrance, you agree to be bound by these Terms.
If you do not agree with these Terms, please do not use our website or purchase our products.
1. Company Information
FsStudioFrance ("we", "our", "us") is a company registered in France.
Company Name: FsStudioFrance
Address:
[Company Address]
Email:
support@fsstudiofrance.com
Website:
https://fsstudiofrance.com
2. Eligibility
You must be at least 18 years old or have the permission of a parent or legal guardian to purchase products from our website.
By using our services, you confirm that you have the legal capacity to enter into this agreement.
3. Digital Products
All products sold by FsStudioFrance are digital products.
No physical goods are shipped.
Products may include:
- Microsoft Flight Simulator add-ons
- Utilities
- Aircraft enhancements
- Airport enhancements
- Software tools
- Documentation
- Digital content
4. User Account
Some services require creating an account.
You agree to:
- provide accurate information;
- keep your password secure;
- immediately notify us of unauthorized access;
- remain responsible for all activity under your account.
We reserve the right to suspend or terminate accounts involved in fraud, abuse, or violations of these Terms.
5. Orders
An order becomes final once payment has been successfully processed.
We reserve the right to refuse or cancel any order for reasons including:
- suspected fraud;
- payment issues;
- pricing errors;
- technical problems;
- violation of these Terms.
6. Pricing
All prices are displayed in the applicable currency shown on the website.
Prices may change without prior notice.
Price changes do not affect completed purchases.
Taxes, including VAT where applicable, are displayed during checkout.
7. Payments
Payments are processed through secure third-party payment providers.
FsStudioFrance never stores complete payment card information.
Accepted payment methods are displayed during checkout.
8. Product Delivery
Digital products become available after payment confirmation.
Products may be delivered through:
- customer account downloads;
- secure download links;
- automated delivery systems.
Customers are responsible for downloading and safely storing purchased files.
9. License
Purchasing a product grants you a limited, personal, non-exclusive, non-transferable license.
You may not:
- resell the software;
- redistribute files;
- share activation keys;
- sublicense the software;
- rent the software;
- modify protected files;
- reverse engineer the software except where permitted by applicable law.
Ownership of all intellectual property remains with FsStudioFrance.
10. Product Activation
Certain products require activation.
Activation may require:
- your license key;
- your email address;
- an internet connection.
License activation limits are defined on each product page.
We reserve the right to deactivate licenses obtained fraudulently or used in violation of these Terms.
11. Software Updates
We may provide updates, fixes, improvements, or new features.
Updates may:
- improve compatibility;
- fix bugs;
- enhance performance;
- modify existing functionality.
We are under no obligation to provide updates unless explicitly stated.
12. Compatibility
Customers are responsible for ensuring compatibility with their systems.
Unless otherwise specified, our products are designed for supported versions of Microsoft Flight Simulator.
We are not responsible for incompatibility caused by:
- third-party add-ons;
- unsupported modifications;
- outdated simulator versions;
- operating system issues.
13. Support
Technical support is available through our support portal.
Support does not include:
- modifying third-party software;
- remote computer administration;
- custom development;
- training services.
Support response times are estimates only.
14. Refunds
Refund requests are handled according to our Refund Policy.
Because our products are digital downloads, refunds may be limited once:
- files have been downloaded;
- licenses have been activated;
- digital content has been delivered.
15. Intellectual Property
All content on this website is owned by FsStudioFrance or its licensors.
This includes:
- software;
- source code;
- graphics;
- logos;
- icons;
- screenshots;
- documentation;
- videos;
- trademarks;
- product names.
No rights are transferred except those expressly granted under the product license.
16. Prohibited Uses
You agree not to:
- use our products unlawfully;
- attempt to bypass licensing;
- distribute cracked versions;
- upload malware;
- attack our servers;
- interfere with website security;
- impersonate another user;
- misuse our support services.
17. Limitation of Liability
To the maximum extent permitted by law, FsStudioFrance shall not be liable for:
- indirect damages;
- loss of profits;
- loss of data;
- interruption of business;
- simulator corruption;
- hardware failures;
- third-party software conflicts.
Our total liability shall never exceed the amount paid for the affected product.
18. Disclaimer
Our software is provided "AS IS" and "AS AVAILABLE".
We make no guarantee that:
- products will be error-free;
- products will meet every customer's expectations;
- uninterrupted service will always be available.
19. Force Majeure
We are not liable for delays or failures caused by circumstances beyond our reasonable control, including natural disasters, internet outages, cyberattacks, government actions, labor disputes, or failures of third-party service providers.
20. Privacy
Your use of our website is also governed by our Privacy Policy.
By using our services, you acknowledge that your personal data will be processed in accordance with that policy and applicable data protection laws.
21. Changes to These Terms
We may update these Terms from time to time.
The latest version will always be available on our website.
Continued use of the website after changes become effective constitutes acceptance of the revised Terms.
22. Governing Law
These Terms shall be governed by and interpreted in accordance with the laws of France.
Any dispute arising from these Terms shall be subject to the jurisdiction of the competent French courts, unless mandatory consumer protection laws provide otherwise.
23. Contact
For any questions regarding these Terms, please contact:
FsStudioFrance
Email:
support@fsstudiofrance.com
Website:
https://fsstudiofrance.com